Situation:
Great Harvest Bread Company, based in Dillon, Montana, wanted to develop a modular sandwich program that could be implemented into new conceptual design, but be flexible enough to retrofit into existing bakery units.
Their Need:
CSG was called to utilize and manipulate the existing bread system, add new inventory with minimal impact on spatial requirements, rollout without effecting operations, and convert existing stores to a café/bakery format. Once accomplished, CSG would assist in training and rollout, and continue to support and expand systems.
Primary Services Provided
  • National ingredient sourcing
  • Layout and design support
  • Equipment specifications and sourcing
  • Co-Branding support
  • Inventory controls
  • Limited Time Offer Development (Seasonally)
  • Food safety and service training
  • Recipe costing
  • Associate training
  • Marketing support including web, publication, and television advertising
  • Development of personal and corporate catering programs
  • Continued recipe development, support, and training
  • National and regional trade show support
Results:
Today, over 60 of the existing Great Harvest Co. stores have implemented the sandwich program, and all new stores implement the program upon opening.

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Attachments:

Great Harvest Bread Case Study